Archive for September, 2009

Making the Old New Again: Marketing Tips for Your Business

Posted by seo in Video Marketing, social media on September 24, 2009

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Many may struggle to find new ways to market their business. Although a cutting edge pay per click advertising campaign may help draw attention to your company, you can’t truly be successful without relying on the basic principles of marketing. Happy customers are crucial to the success of your company and a little can go a long way. Companies who work hard to maintain great consumer relationships will have much to benefit from for years to come. As it is known in the marketing world, a happy customer may tell one or two friends. But, an unhappy customer will tell everyone they know about their bad experience!

Strengthen your Reputation

- Guarantees for your products and services: Guarantees and warranties can increase the value of what you have to offer. In addition, these small improvements can easily enhance your credibility as a trustworthy business. Potential clients will enjoy the risk-free offer and you can gain more loyal regulars. Also remember, don’t make promises that you can’t keep!

- Outstanding customer support: Customers like to have their problems solved in a timely matter. The quicker a problem can be addressed, the happier bother parties will be. Devote time or designate someone to take care of customer queries and ensure that they are answered in a timely manner. Consumers will appreciate a reliable company that can help them in their time of need.

Innovative Ideas for Email

- Creative ways to collect email addresses: Customers appreciate being updated with useful information but may not always be willing to take the initiative to sign up for e-mail newsletters. Whether it is through using social media internet marketing or more traditional methods, it pays to find creative ways to collect emails. Offering free informative PDFs, sign ups for a birthday promotion, email only discounts, or creating other incentives will help you achieve this goal.

- Integrating videos in your email promotions: Using video in email is still in its early stages. Tutorials, informative, and testimonial videos are popular and early adapters are reaping the benefits. Embedded emails are played automatically when messages are opened. This can lead to problems down the road so many are finding it helpful to insert a photo of their video. This may spark customer curiosity and clicking on the image will lead them to the actual video.

Sometimes, you may find yourself in a creative marketing rut. It doesn’t hurt to take a break and review the fundamentals. Do you have any basic tips that you would like to share?

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The Power of Twitter & Social Media Marketing

Posted by seo in on September 14, 2009

lance armstrong in los angeles for a bikerideSome marketers may not realize the capability of Twitter as an effective tool. Founded in 2006, the site is a social networking tool that also utilizes micro-blogging. Users are able to send messages, known as tweets, in real time. Twitter is noted for its ability to bring normal people and celebrities together in a virtual forum. On Twitter, everyone is able to enjoy the casual environment of sharing whatever comes to mind. Although this is a trend that is a celebrity PR person’s worst nightmare, there is no doubt that it is quickly becoming an influence on popular culture.

On September 9th, 2009, Lance Armstrong sent out a tweet inviting Los Angeles cyclists to join him on a ride at Griffith Park the next morning. With close to two million Twitter followers, Armstrong’s message was able to reach fans and cycling enthusiasts alike. Overnight, word caught on of this bike ride and over one thousand people showed up in the zoo parking lot. Perhaps, Lance could not have even imagined this huge outcome in response to his message! Unlike television, radio, or a more traditional medium, some may doubt Twitter’s ability to reach a wide audience. With a character limit of 140 words, this is just one of many examples that show just how powerful one tweet can be.

tweet from lance armstrongNowadays, the use of Twitter is really catching on. It’s not unusual to see CNN show casting Twitter feeds in response to recent events. Whether it is reaction to Joe Wilson’s outburst or Michael Duvall’s infidelities, CNN is always quick to turn to viewers for their opinions. Twitter is successful in its use to quickly spread word of interesting news. As convenient as Twitter is, it does not mean that it can be used without forethought. Twitter and the Internet can be especially unforgiving to mistakes. Even if you delete a tweet, there are functions that allow users to see what messages have been removed. As the saying goes, it is essential to look before you leap.

With new tools such as Twitter, it is important to not get too excited about their casual nature. Would you spam your customers with emails or run an ad with an offensive message? Keep in mind that the same marketing rules apply. Twitter is an influential tool and harnessing it for the right potential you will get positive feedback for its use in social media marketing. The site requires a short attention span and using it in the wrong fashion will not only tarnish your reputation but guarantees that the public will lose interest.

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