Archive for February, 2010

Add Pieces of Flair

Office Space ignited our love for adding tacky buttons to our uniforms in a vain attempt to convey a persona. Let’s stop to ask ourselves, are we limited OR are we only limiting ourselves? Take some time to find your own source of inspiration. After all, no one wants to end up like a Milton… (spoiler: he’s the one that burns the office building down).

So, what are some of your favorite ways to add a little panache to your work/workspace?

Personalize Your Browser
Calling all Firefox fans! Their Personas toolbar has been out for awhile and it allows you to apply different themes to your internet browser. Not feeling any of the designs? You can create your own, of course. Create a header (3000px wide x 200px high) and footer (3000px wide x 100px high). Next:

  • Install the tool bar
  • Click on the fox icon on the bottom left of your browser
  • Preferences > Show custom Persona in menu
  • Custom > Edit > Locate image locations, apply and you’re done!

Jazzing Up Your Facebook Fan Page
Do you need to create a custom box or tab for your Facebook Fan Page? Don’t waste your time with other useless applications – Static FBML is all you’ll need. Check out Mashable’s latest showcase of 5 interactive Facebook Pages. Isn’t GAP’s campaign cute? With this application, you can also add picture galleries, videos and more. I really like how business-friendly Facebook is becoming.

Travel to Another Era for Inspiration

Sometimes, there’s nothing like a blast from the past to get our creative juices flowing. If you love vintage print ads, this is a collection that you can’t miss! Don’t know what it is, but there’s just something that is so exciting. Maybe, it’s the technicolor and lack of Photoshop! I’m not just talking about ads – literature, films, and movies can always help you feel inspired if you’re in a rut.

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The Can and Can’ts of Social Media

There is much more to social media than just building up Twitter hype. Nowadays, businesses may be excited to implement a new social media marketing plan, but have unrealistic expectations of what it can really do. Like anything else, you can’t expect it to help bring you success if you don’t put in enough time and effort. Here’s a look at what social media can and can’t do for your business:

What It Can Do

  • Target your audience: If you’re looking into running ads on Facebook or MySpace, these two sites allow you to target specific demographics of your audience. This will be helpful in identifying your goals, as you can reach users by age, location, interests etc.
  • Improve customer interaction: On the surface, the point of social media profiles is to be social. You’ll want these connections to translate into something deeper but you can’t unless you can improve customer involvement. Social media allows you to do so by consistently involving the audience via blog posts, Tweets, and status updates.
  • Keep customers informed: Awhile ago, Bausch + Lomb recalled their contact solution because it was linked to eye infections. As a recipient of their newsletter, I got an email about the recall and a coupon for a new (untainted) product. Luckily, no eye infection for me! Social media can help with damage control just as well as it’s used to announce local events or new products.

What It Can’t Do

  • Have a short-term mindset: Your marketing plan consists of ongoing efforts, so why wouldn’t your social media campaign? Many people make the mistake by neglecting their social media profiles over time. Social media requires the three C’s: consistence, commitment, and creativity.
  • Replace your entire marketing plan: Although it’s successful for very few companies, a marketing plan solely based on social media is not realistic. Instead of looking at social media to replace your marketing plan, think of it as an additional tool you can use to complement your more traditional strategies.
  • Guarantee success: You may be popular on Twitter, but what does it really mean? You can’t guarantee success on any social media site if you don’t tie it back to your goals – this may be increased visits, clicks, purchases etc. Being popular doesn’t mean that you’re successful, but it can help!

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How To Connect on Twitter

Your Plan for Victory
When it comes to your online marketing plan, there is no one route that will guarantee your success. The hard part comes with analyzing your brand and how you want to portray yourself to your audience. Luckily, Twitter and social media internet marketing allows you to have better control of your online reputation. One of the hardest obstacles a business faces is getting new customers and Twitter can help you get started.

A Better Way to Circulate

Don’t underestimate the power of a coupon! Direct mailing and printouts can be costly nowadays, but there are alternatives. In this example, a local chain restaurant more than doubled their foot traffic by advertising a $3 burrito on Twitter. Whereas they usually get 350 customers come in with the coupon, they got an influx of 900 customers when they turned to Twitter.

Find Relevant Followers

If you’re a local business with a physical location, you’ll want followers who are from your surrounding areas. Have more followers is great, but you’ll gain more from customers that are more likely to frequent your business. You can use tools like Mr.Tweet to join relevant communities and connect with others. Whether you’re into psychology or politics, there’s a place for that. Don’t be afraid to use Twitter’s trending topics and to participate in conversation. You can also search hashtags (#) to look at what others are saying about a particular topic. If you like something someone is saying, check out their profile. Once you follow them, you can initiate conversation and they may do the same to you.

Get the Right Attention
We’ve all heard about Kevin Smith’s recent fat fiasco. Not all of us will face a situation of this capacity, but it’s interesting to see how things played out. Twitter is good for damage control, but you can get the right attention too. If you’re an expert in your field, why not start some Q&A? Maybe you do taxes or know some good cooking tips. Your knowledge will benefit your followers and they’ll trust you. Or maybe, you’re looking for new employees. Twitter is a great way to give a shout out to open positions and find people in your relevant field.

It’s Not Just Twitter
If Twitter doesn’t work out for you, don’t fret. There are other social platforms that you can try. Facebook, Wordpress and even MySpace works wonders. My hairdresser gets great business from their MySpace and Yelp page. She goes on to share that they continue to get more customers each month! If you haven’t gotten started yet, what’s there to lose? As the old saying goes, “You`ll never know unless you try”.

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Do You Read Other Blogs?

With your busy schedule, you may already have a hard time finding a spare moment to crank out some blog posts. Do you take the time to read any other blogs in your leisure? Browsing blogs doesn’t have to be a time-waster and there’s actually a lot you can learn. If you live on the internet like I do, you’ll know why you should read other blogs:

1) Get ideas. Like anything else, blogs come in three different categories: the good, the bad and the ugly. Although you want to stick with the good ones, you can learn from the horrible ones. Reading other relevant blogs will help you keep up to date with current topics. Don’t have a list of favorite blogs? No problem. You can always browse sites like AllTop that aggregate the most interest blog topics. Sometimes, I also just like to surf tags on Wordpress.

2) Make connections. Maybe your blog focuses on a niche topic. By reading other blogs, you can make friends with other relevant bloggers. Once you exchange comments, you can add them to your blog roll and hopefully, they’ll do the same. Link exchange is great and you can get more readers.

3) It’s fun! Feel like killing some time on your lunch break? Instead of browsing YouTube for some videos, why not browse some fun blogs? Blogs and tumblelog can be fun and give you a much needed break. Now, sit back and de-stress by reading other people’s work-related hell.

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Where are the Greenbacks?

Saturday morning’s meeting at the Caltech/MIT Enterprise Forum featured the topic of New Media Revenue Models: Growing Greenbacks in the Digital Ecosystem. Although we wished there was a clearer focus on ways to actually obtain greenbacks (especially for smaller and start up companies), the keynote speakers, panelists and audience helped make it a very informative experience.

Where Social Media Fails
This topic came up and the panelists did a very good job of showing how and why social media marketing can fail.

  • Relevancy- Instead of spending millions on a Super Bowl ad this year, Pepsi has come up with a Refresh project, where users can vote to allocate funds to a certain charity. Although this is an interactive campaign promoting worth causes, Steve Banfield questioned its relevancy when tied back to Pepsi’s brand. For example, the current leader for the $5,000 block is a charity that will send girl scout cookies to overseas troops. What does this have to do with the Pepsi brand?
  • Keeping Momentum- When something goes viral, it can spread like wildfire. The I’m with CoCo Facebook Page has nearly 1 million fans. How do you keep your fans and followers excited and willing to participate? The momentum can’t and won’t last forever. Traditional marketing channels have years of research and tons of studies to go off of. While social media marketing is more of an experimental tactic that will take some trial and error.

Where Businesses Fail
In a classic episode of The Simpsons, Homer becomes a human guinea pig in testing experimental products for some extra cash. He tries an appetite suppressant that works surprisingly because it makes the person blind! Why crave food when you can’t see it?

Scientist 1: Who’s gonna buy a pill that makes you blind?
Scientist 2: We’ll let marketing worry about that.

Many companies, small businesses and individuals fail because they put too much emphasis on social media marketing. They begin to forget that it’s important to provide excellent products and services. Marketing consists of ways to make your product look good, BUT is it actually good? Consumers aren’t stupid and if you offer them shoddy stuff it won’t matter how many friends or followers you have. Chances are, you’ll end up on Consumerist and your bad reputation will follow you for years to come.
Bottom line: Always work hard to improve your goods/services and let marketing take care of the rest.

Check out some tweets on the forum and learn more about upcoming events here.

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Are You Developing Your Social Media Strategy?

Another rainy Friday morning in Los Angeles! We began this one with the first out of a series of implementation courses by The Art of Online Marketing and Rachel Perlmutter.

Equipping Your Marketing Tool Belt
From the beginning, a very important point was made and that is: social media is just another marketing channel. Think about social media tactics as another marketing tool. Like other traditional channels, this means that you need to set a strategy in order to realize your goals. A big mistake many make is that they get too caught up in social media without realizing any success. Friends and fans mean nothing if they can’t be translated into real life.

Your Virtual Reputation
Next, when you’re present on social media sites, how do you portray yourself? Do you have a professional picture? Are you comfortable with this picture and profile representing your brand? An easy way to think about this is to think about how you behave at an actual networking event. You want to be friendly and make small talk before pushing your business cards into other people’s faces. At the same time, be wary of the people you meet and see if they are actually interested in providing you with value.

Don’t Waste Your Time

Many may get caught up in the social media marketing hype because it’s “free”. But remember, your time is certainly not free! Self and time management will help make your time spent on social media sites more effective and efficient. Rachel suggests taking an hour or so out of the day dedicated to your social media activities. Who really spends hours on end on Twitter? Except for the Twitterholics, most people will want to break up their time spent into 10 minute blocks. Sounds like great advice for those who don’t want to waste their time.

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