Facebook announced Graph Search last month and there’s been a lot of buzz to what it is, how it affects user privacy and if it’s really going to change the face of search. (You can sign up to join the waiting list for the beta version now.)
What is it?
Simply put, Graph Search helps you better find people, places and things you’re interested in. Perhaps, this is finally Facebook’s answer to Google + and Twitter’s recent updates, but one thing is for sure, they want to make a good impression on investors since stocks have started sliding.
In Mark Zuckerberg’s on words, “Graph search is designed to take a precise query and return to you the answer, not links to other places where you might get the answer.”
What about my privacy settings?
According to Facebook, each user will see different results. Regardless of what Facebook reveals (or doesn’t), it’s important to be aware of what you put on your profile and what can be seen, especially if there’s a bug or glitch that potentially reveal more than you’re comfortable with to the public eye. Here’s a quote that is a good summary for those who are concerned with their privacy on Facebook:
“So, no, Facebook Graph search isn’t notable just because it can help you find a nice restaurant or a pleasant place to get a drink. It marks another step into a future where corporations are able to peer inside our lives to a far greater extent than we would ever allow a government to do.” (Read more here.)
What does the future hold?
Current employers of people who like Racism, Married people who like Prostitutes and so on. Take a look at more actual Facebook Graph searches. It’s no wonder that some people are mocking Graph Search for its invasion of privacy. It’s not really clear what Graph Search can do for businesses but it can help from an HR and reputation point of view.
Although we haven’t gotten our hands on the new Graph Search yet, it will be definitely interesting to see what the fuss is about. Sign up and let us know what your trial run is like!
As a small business owner, it’s important to think about ROI as it applies to paid ads, even on Facebook. Take a look at some findings above and check out the full infographic by WordStream here.
Depending on your business, Facebook could be a great place to target new fans and potential customers. Although Facebook ad options do a great job of expanding your advertising reach, there are also complaints that could greatly impact a small business so that these ads don’t work so much to your advantage.
Some argue that is perhaps the only benefit of Facebook ads, the potential to reach such a great audience. But then again, that might be just enough to convince some to try out this form of social media advertising. Another benefit is having easy control of your ad budget with the option to run and test campaigns for $20 or even $10 at a time!
Here are some cons when dealing with Facebook ads:
– Extremely small and limited ad format – small pictures and limited text is never fun
– Difficulty with ad approval (check out: Advanced Facebook Ads: How to Beat Disapproval)
– Not enough ad targeting options
– Noise in users’ News Feed makes it harder for ads to be noticed
– Potential for appearing to be invasive and spam users
In Quarter 1 of 2012, Facebook made $1.06 billion in ads while the Google Display Network made $2.9 billion. As you can see, Facebook Ads will continue to grow and we can expect Facebook to continue to make it a better experience for both advertisers and users. Be sure to contact us with any questions about running a Facebook Ad campaign. There is nothing to big or small when it comes to these social media ads!
Greetings, MoBros and MoSistas! Forget about November… it’s all about Movember.
Contrary to what most people think, Movember is more than just a silly excuse to grow facial hair:
“During November each year, Movember is responsible for the sprouting of moustaches on thousands of men’s faces, in the US and around the world. With their Mo’s, these men raise vital awareness and funds for men’s health issues, specifically prostate and testicular cancer initiatives.”
In other words, it’s a great month to raise awareness for men’s health and to have fun while doing so. The growing popularity of Movember wouldn’t be possible without sharing via social media. Check out these stats from last year by Radian 6:
– Terms that increased in November include: “getting checked”, “make an appointment” and “see a doctor”
– Mentions of “MoBros” on social media = nearly 18,000
– Mentions of prostate cancer has increased month to month since August
It’s expected that 1.6 million men will raise over $120 million this Movember. While traditional social networks are great for spreading the word about worthy causes, this article on TechCruch also explores the world of social networking for collaborative research. How great is it for scientists and researchers to share their findings and work on a more sophisticated social networking? Now this is a step in the right direction that we can all get behind.
Make sure to check out our team page:
http://us.movember.com/team/659789 and share your progress with us if you’re partaking in Movember this year. In the words of our comrades: Let the mustache madness begin!
Competition is always good for customers, right? Some people believe that all these new Facebook features are an aggressive response to Google +. Whether you think so or not, there’s no doubt that Facebook wants to be the star of the show in the social media world.
On September 30 (or 29th, depending on the source), Facebook will be launching a new Timeline feature. If you can’t wait to see it, Mashable has an easy guide that you can follow to get a sneak preview.
New features are great for consumers, but what about businesses? One thing that I noticed with this new Timeline interface is that the space for paid ads on the right has been greatly reduced. Where will these ads go and how do businesses take advantage of this new layout? You can bet on it – Facebook has a thing or two up its sleeve for small businesses. In fact, Facebook is launching an education program for small businesses. This initial outreach will consist of informative webinars and case studies where owners can learn more about Facebook marketing.
But wait, there’s more! In October, Facebook is sponsoring “road shows” across the country as a part of it’s Small Business Boost. This injection into the small business community will continue into 2012, where some small businesses will be eligible to receive $50 of advertising credit.
Social media is always evolving but the changes are motivating, as it always makes you think about how new changes will effect businesses. What are your thoughts on the new Timeline, small business features and anything else Facebook related?
If you use Facebook, you’ll know that there are constant updates and policy changes. For businesses, these changes can have a big impact on the way you use Facebook as a platform.
Companies Leave Facebook
Recently, Facebook denied drug companies the option to disable public comments on their Wall. As a result, companies such as Bayer and Purdue Pharma have removed affiliated Pages from Facebook. Public comments can make small businesses feel uneasy but is it best to run and hide? In the case of these pharmaceutical companies, the situation is more complicated than what a local business will normally encounter. The actions depend on the situation and the outcome is a strong reflection of the brand.
Are Fans Ignoring Your Page?
Managing a Facebook Page takes a special balance of skills. Patience, creativity and common sense will come in handy, but what happens when customers are ignoring your status updates or not interacting as much? If this is the case, they most likely aren’t interested in your updates. A customer can like your brand but keep scrolling past updates that they can’t relate to. For example on the Emarketed Facebook Page, we don’t just update about SEO. We like to post about all the different aspects of internet marketing.
Another reason why fans might not be interacting with your Page is that your posts will disappear from their default News Feed if they continuously pass your posts by! I noticed this when certain Pages I Like and Friends’ posts weren’t showing up in my Feed. Here’s how to fix the problem:
Login and as you look at your News Feed click the Most Recent dropdown.
Click Edit Options (at the very bottom) and then in the Show posts from area, click: ‘All of your friends and pages’.
The default option is ‘Show posts from: Friends and pages you interact with most’.
Need Help with Social Media Marketing?
A crucial part of marketing on Facebook is analyzing your improvement and adapt whenever and wherever necessary. We know what it takes to invest time and effort to keep up with all the constant changes. If you’re interested in social media marketing for your small business but don’t know where to start, we are here to help – contact us today!
Everyday, social media networking is becoming more personal. So, does video chat sound like a good thing? Facebook thinks so as they unveiled their new joint venture with Skype today.
Video isn’t a new idea but Apple fans still went crazy over the FaceTime feature, which was the selling point of Apple’s iPhone 4 last summer. For now, there are many one on one chat services but look for group video chats and conferencing in the future. This way, businesses can really get into the game of using video chat as a communication tool.
I don’t expect to be using video chat anytime soon but I think it can be a helpful tool if utilized properly. Other critics pointed out that Skype and Google Video Chat have been around for a long time, so this new feature wouldn’t necessarily be considered “groundbreaking” on Facebook’s part.
What do you think of video chat from the perspective of the consumer and business? I could see this being useful to complement webinars, Tweetups and other social networking events.
Now that you know about how Facebook ranks Top News posts (see previous post), you’re probably wondering how you can optimize your posts for optimal viewing.
To optimize your posts, you’ll need: regular updates that are also engaging.
As easy and simple as that sounds, you’ll find that there is much more to it, especially when you have to apply it to your target audience. Speaking of, here are a few things you can try:
- Target your Facebook updates by region. Before you post an update, hit the Everyone/Customize button (next to Share) to choose specific states or even cities. Depending on your product/service type, this can really help you zero in on your audience and experiment with the best types of updates for them
- Encourage comments. If you’re unsure of where to start, you can start with simple yes/no, this/that posts. Giving users direction will often help illicit responses rather than just open-ended ‘please comment’-type posts.
- Use different media. Your Facebook Page updates shouldn’t be filled with all text, picture or video updates. Mix it up from time to time to give your fans something different to look at.
- Give them a reason to keep coming back. Do you want to offer helpful information, great deals, weekly updates or just entertainment? You can’t expect repeat visits if people don’t have a reason to do so
This is a great example of a post that works because of the right elements. Adventure Time is a Cartoon Network show and this update includes: a video, a connection to being a fan of their Facebook Page, and a reminder of when you can watch their show.
So, the next time you think that just making a Facebook update will automatically make it visible to all your fans – think again! Social media marketing takes a lot of hard work and time and that’s why it continues to be such a big deal.
You’re on Facebook and making posts. But, did you ever stop to see IF your posts are even being seen? Before we explore how to make the most out of those Facebook posts, it’s important to understand the method behind it.
The image above should look familiar. When you log onto Facebook, your friends’ posts or organized by ‘Top News’ or by ‘Most Recent’ posts.
Personally, I always like to view Most Recent posts. But according to an article on Social Media Today, a staggering 95% of people only view posts on the Top News feed, missing other posts that don’t rank as high. By default, posts are automatically organized by Top News.
So, did you know that Facebook has an algorithm for ranking these posts? It’s called Edgerank and consists of three main factors:
- Affinity – this relies on the relationship between you and the other user. If you guys interact more on Facebook (messages, wall posts, profile views), your friend’s “affinity score” will be higher than other people you don’t really talk to.
- Weight – Facebook gives a different weight of importance to things that you can engage in (Like, comment, tag).
- Time – Facebook is pretty much based in real-time so it’s not surprising that older posts become less important.
Knowing this should give you a better idea of what shows up on your main Top News feed and why. This is especially important for businesses because it’s only estimated that 40% business wall posts show up on Top News feeds.
Make sure to stay tuned for our next post later this week as we explore different ways you can optimize your Facebook wall posts!
Measuring engagement and ROI can be tricky topics… but even more so when it comes to your Facebook Page. As of now, there is no definitive answer or “right” way to do it. Luckily, there are many tools and strategies that will help give you a better understanding of the social activity on your Facebook Page.
- Facebook Insights – I’m not a very big fan but it does the job. Facebook Insights give you an overview of’ ‘Like’ growth since your Page’s creation, fan demographics, and analytics per post. As Mari Smith puts it, impressions are based on the number of times your post is loaded on someone’s Facebook stream. This isn’t very helpful and also doesn’t take into account unique views.
- Google Analytics – If you prefer using Analytics, you can embed a tracking code onto a custom tab on your Facebook Page. Again, it might not be too helpful because it can’t be used to track activity on the Wall.
- Manually - Depending on how much time you have dedicated to a campaign, tracking engagement manually can be a cost-effective method.
In the end, Facebook measurements can fall short, so it’s important to avoid getting too caught up in numbers. How do you keep track of your Facebook Page growth?
And before I forget, here are some great (free) tools that you can use to track your social media marketing campaigns:
“Magic Mirror on the Wall, who is the Fairest one of all?”
Your social media profiles are an online representation of yourself and your brand. This is why it’s so important to remember NOT to go overboard when it comes to self promotion. Not only will it annoy your customers but it can also drive them away.
But I’m Just Networking…
It’s unbelievable actually. Can you believe that some people still think shameless self-promotion is synonymous with “social networking” or even “social media marketing”? Instead of looking at it from only a sales perspective, you also need to consider that it helps to create brand buzz in your specific industry. It’s also helpful to improve customer loyalty and perception of your brand.
How to Avoid the Narcissism
This isn’t very easy as the nature of social media is pretty narcissistic. With phrases like “Follow Me on Twitter” and “Like Us on Facebook”, it doesn’t get any more self-serving. You can put your own spin on it: how about “Join” or “Connect”, instead? Ask your fans and followers questions and appreciate their input.
Things to Remember
It’s very cheesy but customers are number one. Instead of using social media all the time for self-promotion, think of it as a way to build connections so that fans can trust you before they buy.
Do you have any good examples of brands that shamelessly self-promote?