Infographic: Social Sharing and Sales

June 6th, 2013

Father’s Day is just around the corner and that means a lot of opportunities for shoppers to buy and for businesses to advertise. A post on Bing’s blog shows that 30% of shoppers make purchases two weeks prior, 28% one week prior and 12% are last minute shoppers.

Last year, Father’s Day shoppers spent about $12.7 billion in gifts and 2013 is expected to be an even bigger year! This is why it’s even more important to better target their ads, to ensure a relevant and useful shopping experience. (Psst, make sure to contact us if you need assistance with display ads, retargeting and more!) Check out the different categories here:

Social sharing has become an important part of online shopping. Take a look at this full here, where AddShoppers analyzed $5 million worth of ecommerce from over 10,000 online retailers via transactions on their platform.

Actually, it’s not surprising to see Google+ drive most shares to electronics and business. Just browsing the profiles you can see the the types of products fit the audience very well! On the other hand, Facebook drives most sharing to apparel, clothing, children, jewelry and all that good stuff.

This portion of the infographic probably contains the holy grail of information for businesses who are looking to market on social networking sites. It’s all about ROI and it’s nice when you can actually put a number (or average) to different sites.

Who knew that shares on Google+ were more valuable than on Facebook? It can be argued that the smaller amount of people on Google+ are more engaged and tuned in. And it looks like email shares still reign supreme over social networking sites. Even Tumblr shares seem to be worth more than Pinterest shares, which is surprising since Pinterest is pretty much centered around ecommerce and sharing cool products.

It’s also interesting to note that StumbleUpon accounts for TWICE as much traffic as email, but the worth of a share is diluted due to the weak conversion rate caused by the wide array of diverse topics. You info also relates back to website traffic, as it’s not about getting more and more traffic. But fine tuning traffic and bringing the right about of relevant customers back to your site.

Facebook Verifies (Some) Pages & Profiles

May 31st, 2013

What is it?
After many recent interface updates, Twitter has been accused of stealing profile ideas from Facebook. Now, the tables have turned as Facebook has announced Verified Pages and Profiles with a large followings of Fans. Some examples of people with verified accounts would be: celebrities, journalists, government officials, popular brands and businesses. Read more here.

Establishing authenticity
This process seems to be subjective and left completely up to Facebook, as users can’t actually request for their Page or Profile to be officially Verified. How convenient! You can however, report falsely Verified accounts. Just like with verified Twitter accounts, you can distinguish Facebook’s Verified accounts by a small blue check mark. This check mark will appear on Pages/Profiles and also in Graph Search results next to the name of the Page/Profile.

Good for business?
As a business or notable figure in an industry, Verified accounts will help brands stand out from other Fans, haters or spammers trying to cash in on using their business name. For example, many celebrity fan Pages will often have similar pictures and layouts to the authentic Page in order to gain more clicks and views. The theory is that Verified accounts will help push more Fans and customers to the real Page instead of an unofficial Page.

What’s in store for the future
For now, Verified accounts seem to offer the most benefits to big brands and celebrities. After all, they’re the ones spending the most on Facebook and making the most off Fans. Stay tuned by Liking the Emarketed Facebook Page and joining in on the conversation.

Tag You’re It! Instagram’s New Feature

May 3rd, 2013

Yesterday, Instagram introduced “Photos of You” – a feature where users can tag other users (and brands) in their photos. Read about it here:

There will now be a Photos of You section on your profile. When someone adds you to a photo, you’ll receive a notification and the photo will appear in your Photos of You. Want to make sure you like the photo first? No problem: you can easily adjust your settings so nothing appears on your profile until you approve it. Before your Photos of You section is visible to other people, you’ll have until May 16th to play around and get used to the feature. You can find more information about how Photos of You works and how to control your visibility at help.instagram.com.

Worried about spam, your privacy or unflattering pictures in general? Selecting the option above allows you to review your tags before they appear in your profile. You can also block users to prevent them from tagging or following your account and also report inappropriate pictures.

While “Photos of You” is new to Instagram, it works much like the photo tagging feature on Facebook.

Here are some ways that it can be beneficial for businesses:

- Hashtags: Tags can be used in conjunction with hashtags, which will give your business more exposure to other customers who are mentioning/tagging your brand.

- Location: Tagging is also helpful when users add your business location to their photo. Talk about a brand booster!

- Advertisements via endorsements in the future? This isn’t just a possibility for big brands or celebrities. For example, if your business runs a contest where Followers are tagged, they can allow that picture to be posted directly into their photostream where it can be seen by their followers.

- Encourage more fan engagement by curating the content. Brand engagement on Pinterest was recently considered to be a “fail” because 70% of brand engagement is found to be user-generated. Take that as a lesson to grow your brand by communicating and reciprocating.

Let us know what you think about Instagram’s new tagging feature on Facebook.

The Increasing Worth of a Facebook Fan

April 19th, 2013

In 2010, the average worth of a Facebook fan was valued to be at $136.38, according to a study by Syncapse. This week, the company released another study which revealed that the average Fan is worth $174… and that price is climbing!

Spending and Making Money
The study also shows that in 2012, Facebook made about $5.089 billion in revenue, which comes out to about $5.32 per user. That revenue is coming from businesses, who are finding it to be increasingly profitable to their business and brand to invest in engagement through Facebook.

Study Overview
Brands included in this year’s study were: BMW, Xbox, Disney, Victoria’s Secret, McDonald’s, Starbucks, Walmart and more. So just how do you measure the worth of a Fan? There are different factors that were accounted for including: product spending, loyalty, propensity to recommend, media value, acquisition cost and brand affinity.

Here are some findings:

- Fans are 80% more likely than non-Fans to be “brand users”
- Fans spend more than non-Fans. 43% to be exact, even though they may not necessarily have a higher income.

- Fans are 18% more satisfied with their brands than are non-Fan users.
- Fans 11% more likely to continue using the brands than are non-Fan users.
- On average, 85% of Facebook Fans are likely to recommend the brand compared to 60% of non-Fans.

With social media marketing become more important and ROI becoming more transparent, it’s crucial for small business to make the most of their online campaigns.

Read more by downloading the study here. And continue the conversation by joining us on Facebook!

Happy Easter from Emarketed!

7 Tools for Tracking Social Mentions

March 25th, 2013

Nowadays, it’s not enough to just post (or schedule) social media updates. Setting things on auto-pilot is convenient but it just doesn’t cut it. Being active and engaged on different networks is one step forward but what about tracking your efforts? Here are 7 tools that can help you keep track of your business or a particular campaign you’re starting:

1) Fresh Web Explorer
2) social mention
3) Addict-o-matic
4) Topsy
5) PLANCAST
6) Icerocket
7) Netvibes

Why Track Mentions?
Organic and paid search campaigns can be tracked through various different metrics (rankings, CTR, conversions etc.) The important thing is to find a few that are relevant to your business and to keep track of them consistently so that you can see the progress made.

When it comes to social media marketing, there are many reasons to actively track your mentions. From a PR and reputation management standpoint, you want to better understand the connotation in which your brand is mentioned. How would a business feel or respond if they’ve been nominated by Consumerist’s annual Worst Company in America bracket?

Competitive analysis is another possibility when you track your own and other brand mentions. You can see where competitors are active and where they are getting the most attention from. This will help give you a better idea of where your strong points are and what weak areas you can work on.

Overall, the purpose of tracking social mentions is to gain a deeper understanding of your customers so that you can do a better job of attracting them. Seeing natural mentions, linking, shares and other comments will help you understand customer behavior and what they’re looking for when advocating a brand they love/hate.

Discovering Pinterest’s New Design

March 23rd, 2013

Pinterest’s new look will roll out to all users soon, but you can get a sneak peak now.

The whole point of this redesign is to make it easier for users to discover new things. This means:
1) showcasing pins from the same board (without having to leave the page) and
2) making it easier to find pins from the same site/source

Paired with a cleaner design, indefinite scrolling, bigger pins and simpler navigation, Pinterest is a content curator’s dream. All these elements will also help a business strengthen their branding and better engage with customers.

Pinterest once came out of nowhere and its popularity exploded. It’s interesting to see how new features evolve and what direction the site will take. Did I mention that there’s Web Analytics for businesses? Take a look and check out more here.

Showing Twitter Love this Valentine’s Day

February 14th, 2013

Happy Valentine’s Day. While you’re off being romantic today, don’t forget about showing some Twitter love! Here’s some inspiration for all you lovers out there:

- Photo apps: Instagram is all the rage, but it’s not exactly Twitter-friendly… seeing that they’re owned by Facebook! Take a look at some alternatives including: Snapseed and Hipster.

- Get visual: Looking to add some spice to your header image? Take a look at this gallery of creative photos to get some inspiration for your own profile.

- Mind your manners: It’s not polite to spam your followers, constantly ask for new followers or ignore others who communicate with you. Apply the “Golden Rule and Do unto others as you would have them do unto you!

- Take it off Twitter: Have you ever thought of embedded Tweets? This is a great way to continue the conversation, cultivate relationships and build credibility. The best part is that you’re directing followers to your website and developing relevant content.

- See the bigger picture: Twitter isn’t just for fun and you should think of it as another element in your overall marketing plan. This also means not just relying on Twitter (or social media for that matter) to grow your business but to use it for its strengths.

Marketing Lessons from Cracked.com

January 31st, 2013

You might have heard of a little site called Cracked.com. Or perhaps, you’ve spent countless hours being roped into reading article after article. Perhaps these articles can be considered a “waste of time” but some argue that the content is actually useful and educational. Regardless, you have to admit that it’s catchy. So, here are some marketing takeaways you can learn from Cracked.

Eye-catching headlines are click-worthy: Where else would you find articles like this? “6 Real People With Mind-Blowing Mutant Superpowers”, “6 Insane (But Convincing) Fan Theories About Kids’ Cartoons”, “6 Horrifying Implications of the Harry Potter Universe”. How could you not want to click these articles? Posts on the Huffington Post and celebrity tabloid magazines are also a good example of getting people to want to read.

Deliver what is actually promised: Sometimes, over-exaggerated headlines can seem like a scam because they don’t really deliver. This is especially true with spammy ads for weight loss or anti-aging solutions. However, Cracked gives readers exactly what they expect and be specific as possible. For example, with an article like “6 Lies About the Human Body You Learned in Kindergarten”, there shouldn’t be a surprise to what you expect.

Know what your readers want and offer them more: The best/worst part about Cracked are the recommended articles at the bottom. Even if you just came to the site to read 1 article, chances are that you’ll stay even longer when you get a glimpse of these other articles.
You can also do this by posting related videos are responses to each other on YouTube or listing related recommendations like Amazon’s “Customers Who Bought This Item Also Bought”. In other words, give them a good reason to stay longer.

Be mobile friendly: By just looking at the desktop version of the site, you can tell that Cracked is mobile device friendly. There are well-organized categories and catchy pictures to go with every article. They have an iPad app that makes it easy to browse for articles. Some articles are actually optimized for mobile while others lead you directly to the main site.
This is something you can do with your mobile website. Make sure to read out related blog post: Mobile Web Design Tips for 2013.

So, check out Cracked and have some fun. But don’t forget to notice the details that keep readers coming back for more so that you can implement the ideas into your own site.

2013 – Happy New Year!

December 31st, 2012

The good, the bad, the ugly… we’ll take it all!  Aren’t you glad we survived doomsday and are lucky enough to make it to the new year?

Check out YouTube’s recap of the most popular videos and share with us your favorite moments of 2012!