Infographic: Social Sharing and Sales

Father’s Day is just around the corner and that means a lot of opportunities for shoppers to buy and for businesses to advertise. A post on Bing’s blog shows that 30% of shoppers make purchases two weeks prior, 28% one week prior and 12% are last minute shoppers.

Last year, Father’s Day shoppers spent about $12.7 billion in gifts and 2013 is expected to be an even bigger year! This is why it’s even more important to better target their ads, to ensure a relevant and useful shopping experience. (Psst, make sure to contact us if you need assistance with display ads, retargeting and more!) Check out the different categories here:

Social sharing has become an important part of online shopping. Take a look at this full here, where AddShoppers analyzed $5 million worth of ecommerce from over 10,000 online retailers via transactions on their platform.

Actually, it’s not surprising to see Google+ drive most shares to electronics and business. Just browsing the profiles you can see the the types of products fit the audience very well! On the other hand, Facebook drives most sharing to apparel, clothing, children, jewelry and all that good stuff.

This portion of the infographic probably contains the holy grail of information for businesses who are looking to market on social networking sites. It’s all about ROI and it’s nice when you can actually put a number (or average) to different sites.

Who knew that shares on Google+ were more valuable than on Facebook? It can be argued that the smaller amount of people on Google+ are more engaged and tuned in. And it looks like email shares still reign supreme over social networking sites. Even Tumblr shares seem to be worth more than Pinterest shares, which is surprising since Pinterest is pretty much centered around ecommerce and sharing cool products.

It’s also interesting to note that StumbleUpon accounts for TWICE as much traffic as email, but the worth of a share is diluted due to the weak conversion rate caused by the wide array of diverse topics. You info also relates back to website traffic, as it’s not about getting more and more traffic. But fine tuning traffic and bringing the right about of relevant customers back to your site.

Elevating Your E-Commerce Site

Many times, there are misconceptions that there aren’t a lot of things you can do to improve your e-commerce site. Sites with many products might have difficulty looking beyond their products and at their actual site. Focusing on the basics, here are some things you can do elevate your site:

Make Contact Forms Appealing – Have you thought about getting rid of some unnecessary fields in your forms? Having less clutter can help improve your contact forms’ conversion rate as this study shows, up to almost 50%! For example, did you know that about 50% of top 100 retailers ask customers for the same information twice?! Additionally, fewer fields can also help establish trust as your customers don’t feel like you’re invading their privacy and only gathering relevant/necessary information.

Utilize User-Generated Content (UGC) – Reviews, testimonials, product reviews, Q&A are types of content that you can easily add throughout your e-commerce site. These snippets can be added via microformat codes to be integrated into search results or they can have their own dedicated section. Having UGC is yet another way to boost credibility and enhance the consumer experienced.

Make it Easy to Link to – If you’re on a retail site, it’s not unusual to see “ahwe3&67xjshw=” and other characters in the URL. Whenever possible, it’s important to have SEO-friendly URLS. This helps with users bookmark your site and encourages sharing, whether it’s via Facebook, Pinterest or even e-mail.

Improve Security – Security is an important issue when it comes to online shopping. Many people are afraid of having their contact information or even credit card information stolen. Unfortunately nowadays, this is becoming more of a pressing issue. There are some necessary steps you need to take in order to ensure your customers’ security like: using SSL(Secure Socket Layer) certificate, never automatically storing credit card information and using reliable a checkout gateway (like Paypal and Google
Checkout). Having prominent disclaimers showcasing your security is up to date is equally important.

KISS – In the end, this applies to most of the elements of your e-commerce site (or any website for that matter). Elements like your main navigation, search bar, check out process, and method for collecting contact info is crucial. But sometimes, even the most important elements can be overlooked.  There are ways to cut down on this clutter to ensure a smoother and more efficient shopping experience and all it takes is an audit through the eyes of a customer. Keep it simple, stupid!