Ecommerce Sites Benefit from Sharing

November 30th, 2010

Funky Sofa Marilyn

Social media is now a must-have, even for ecommerce sites. By looking at big brands like Zappos and Amazon, you can incorporate some useful sharing strategies for your small business or ecommerce site:

What do your customers care about?: With Funky Sofa, we take this as an opportunity to also showcase design inspiration and interesting furniture products from other retailers. This also allows us to stay up to date with competitors in the industry and to see what they’re doing.

Share interesting content: An onsite or offsite blog can also be an interesting way to share content. Funky Sofa often posts behind the scenes photos of the making of their products and furniture. Not much of a writer? Take a look at some retailers have boosted sales by incorporating video marketing.

Social Sharing Buttons Help with Engagement: Adding a “Like” or “Tweet” button to your site is easy. Take a look at the Marilyn sofa above. 41 people Liked this product and a blurb was published on their Facebook wall so that all their friends are also exposed to the Funky Sofa brand.

With Christmas time around the corner, ecommerce sites can benefit by sharing in the right way and without seeming overly self -indulgent. Remember, it’s not ME, ME, ME but YOU, YOU, YOU (we’re talking about the consumers here).

Check out some more on important ecommerce trends via Search Engine Land.

How Does Online Media Consumption Affect Our Lives?

November 24th, 2010

Social media is used for work and personal matters and even for fun. Have you ever wondered how it’s affected your everyday life?

Foursquare mayors: If you’ve been in a battle for a mayorship or know of anyone, it’s a BIG deal. People often change their daily routines to make an extra check-in to keep the Mayor title of… let’s say Hooters? Battles have gotten so intense that Foursquare has had to change its rules to compensate for cheaters. Businesses can also now oust these cheaters.

Shopping on Facebook: Businesses like Threadless now give customers the option to shop straight from Facebook. This is pretty cool since you can also update your Facebook status about a product and share it with all your friends.

Working during the holidays: Despite stress and other complaints, a study shows that 59% of people will check their work email over the holidays. I guess feeling interrupted on your break is better than feeling left behind and having to catch up – 42% of the people in that study feel the same way.

Reacting on Twitter: Here’s a story from last week about Bill Nye the Science Guy and his speech at USC. Bill apparently fainted several times during his speech and experienced slurred speech. Even after a fainting spell that lasted at least 10 seconds, no one came to his help. A Trojan senior had this to say, “Instead, I saw students texting and updating their Twitter statuses. It was just all a very bizarre evening.” REALLY, now? This is disgusting, that people could be more connected to their Twitter accounts than to actually helping a human being. I really hate to think it but sometimes, I’m afraid that Idiocracy has foreshadowed our future…

Late night usage: And of course, there’s those late night texts that we can’t avoid. Texting and video games not only affect teen’s sleeping cycles but can also cause more serious problems such as depression and  anxiety.

In many ways, online media enriches our everyday routines but this doesn’t come without negative consequences. How has it affected you?

Retailers Use Social Media to Promote Black Friday Sales

November 23rd, 2010

Many experts predict that consumer spending will rise this holiday season. As if email promotions weren’t enough, retailers are now using social media to push their Black Friday ads.

On Monday, the #blackfriday hashtag was a sponsored tweet that retailers used to share their deals. At first, I thought it was a little early but it makes sense for consumers who are planning to make big purchases. You can check out the ongoing mentions here. If you have any special  promotions going on, don’t forget to use the hashtag!

Many businesses are also using Facebook to unveil their specials long before Black Friday or Cyber Monday. How else can retailers get customers into stores? Last Saturday, GAP offered 40% off for customers who checked in using Facebook Places. Many are doing the same thing with Foursquare checkins.

Instead of a one day “special”, Black Friday seems to be growing into a month long event – which is a good thing for both retailers and consumers. Good luck if you’re braving the crowds this weekend!

Tips for Growing Your Twitter Profile

October 20th, 2010

Twitter is currently over capacity yet again! What’s a better time to stop and share some Twitter tips? Check out these simple ways you can grow your Twitter account:

Tweet
It can be difficult to think about what to Tweet about. Novice tweeters could fall into the missteps of sharing mundane information of their everyday lives or over promoting their products/services. When it comes to the types of Tweets I like to mix it up between:

- Educational resources
- Recent events that are relevant to your field
- Your own blog posts or other site content
- Re-tweets from others that you find useful
- Occasionally participating in trending topics (mostly for fun)

There is no perfect formula, so it’s up to you to find the perfect blend of Tweets.

Timing
Regular Tweeters like to participate at peak times. I’d like to think that this is around 9am, noon and 5pm. These peak periods are usually when people are on a break or have the time to check their Twitter account. Whether you’re actively Tweeting during these times or scheduling, aiming for these peak times means that you’ll more likely to get a response on retweets. Emarketed reppin’ the West coast means that we can be behind on East coast conversations, so don’t forget to keep the different timezones in mind!

Tools
Scheduling tools (like Sendible) is a helpful to give your profile an active presence. Being lively on Twitter shouldn’t mean that you’re spending all your time on the site – that’s why scheduling tweets ahead of time can be helpful. Conversations aren’t something that you can schedule so make sure to check regularly for Twitter mentions!
As for gaining followers, I don’t like to use automated tools. I find that adding followers manually allows for better control for weeding out spam and irrelevant accounts. Don’t forget to list yourself on Twitter directories such as WeFollow.

Growing your Twitter account doesn’t have to be difficult but I am surprised to see different obstacles in the different industries. I think focusing on these three categories is a great way to start growing and maintaining your Twitter profile. Check out Twitter Grader to see how you’re doing.

The New Twitter is Finally Here

October 7th, 2010

The new twitter design layout rolled out for many users at the end of September and has finally arrived for the Emarketed Twitter account!

Some cool new features include:

  • Endless scrolling for tweets on the lefthand panel. No need to click “More” to view additional tweets!
  • View offsite media – You can now see embedded videos and video directly from the right hand panel. For your convenience, you can see it all without leaving Twitter
  • Preview profiles before you follow. Clicking on a user will showcase a mini profile preview on the right hand panel. You can see all their info and quickly scroll for more or exit before you follow.
  • And of course, shortcuts for the busy folks:

Some bad things about the new Twitter:

  • Too much going on. Going from one panel to two is a big change. It took awhile to get used to, especially because everything is now in one place.
  • Doesn’t leave much room for design and branding. The customizable space on the right is significantly reduced.
  • Can’t view the time and date of a person’s last tweet without clicking on their profile. It only takes one click to see but I miss this feature when browsing users from a list.

Check out Mashable’s take on the new design and how it it’s based on the Gold Ratio. What do you think? Love it or hate it?

If Twitter is NOT a Social Network, What Is It?

September 17th, 2010

Emarketed Twitter social media advertising

Earlier this week, Twitter’s own VP of business and corporate development, Kevin Thau, shook things up when he said that Twitter is NOT a social network. In his own words, “Twitter is for news. Twitter is for content. Twitter is for information.”

Maybe Kevin has taken allegations that Twitter is “pointless” to heart. Twitter is trying to revamp their image a place where news is broadcast and transformed. I’m not sure why Twitter wants to suddenly re-position their image as a news aggregator.

Twitter is a great place for social networking, so why would they want to turn away from that? I think it’s strange that they don’t embrace it but instead, turn to a direction that most users don’t associate it with. As one reader put it, “Since Twitter can’t compete with Facebook as a social app, they’re now redefining themselves as a news source. That’s my read anyways.”

What is Twitter to you and how do you use it?

The 5 P’s that Power Twitter

August 25th, 2010

Emarketed Twitter social media marketing

Looking for some powerful ways to amp up your Twitter or social media campaign? There are many things to consider, so let’s focus on some P words that can help you on your way:

1) Participation – If you’re on Twitter (or any social site for that matter) you can’t expect success without participation. Communication consists of listening and responding, so don’t expect it just to be a one way street.

2) Packed – There’s nothing more inefficient than an inactive Twitter account. You can’t just sit back and expect things to happen. Your Tweets need to be packed with information, resources and tools. Sounds boring? Not really, this translates to: articles, blogs, infographics, etc. People are always looking and sharing helpful things.

3) Persistence
– Depending on your industry/business and the time you put into your Twitter account, it could be taking off slower than you expected. In the end, don’t give up. It pays off to be persistent and it can start with something as small as researching your competitors’ tactics.

4) Pleasant
– Real life is depressing as it is. No one likes a sad sack or creep on Twitter! Be personable and show that you’re a real person. Share something interesting you did over the weekend or a short anecdote.

5) Promotion
– This could be the most difficult P to tackle because it could backfire easily. What’s easier: promoting a new TV show or asking people to vote for a certain candidate? It all depends, so use this P sparingly. But then again, promoting doesn’t just have to relate to yourself. You can tweet about your favorite blogger or share a service that you’re happy about. Who knows, they might even reply or reciprocate. For example, the Salvation Army tweeted us some thanks after this post, which is pretty cool!

Hopefully, these tips will help for more than just your Twitter strategy. What about your blog or email campaigns? Feel free to share other P words!

Arcade Fire: Social Media and a #1 Album

August 16th, 2010

As Katy Perry, Drake, Eminem and Lady Gaga dominate the summer music charts, it was nice to see a change at the top spot. Congrats to Arcade Fire! But what really helped them get there? Good music, unique live performances, loyal fans or a focused social media marketing plan? How about all of the above? Earlier this month, the band even played a live show from New York’s Madison Square Garden, which was streamed in real-time on YouTube.

A look at Arcade Fire’s social media profiles reveals that they are effective because they are so well-maintained. It’s also refreshing to see a band expand beyond just using MySpace. All the profiles are linked to their main site, where fans can find tour information and buy the new album. Over 97,000 digital sales have also helped Arcade Fire secure the #1 spot.

The ease and shareability through social media has given Arcade Fire (and tons of other bands) an opportunity to reach new fans that they wouldn’t have otherwise. A new Arcade Fire fan reveals, “I just found out about this band today and I must say, I’m quite impressed. They are amazing.” Isn’t this glowing review an example of what any band or business would like to have said about them?

‘Modern Man’ is currently my favorite track off the album. Check it out!

Stop Being So Frantic About Social Media

August 13th, 2010

Such a rare sight to see – a hummingbird that’s actually sitting still!

This just reminds me of people who are so frantic about getting started with social media. Facebook, Twitter, YouTube, Ning, Flickr, LinkedIn, Tumblr and more. Sure, you can throw out all these names but what’s the point of being on all these social media channels? If you just want to be on all these profiles for the sake of being there, it’s time to reevaluate your strategy. In this related article from Problogger, Darren Rowse notes that:

“I’m pretty sure that facebook is not a site that will work for every topic.”

Wanting Too Much
Businesses and individuals with successful social media pages can tell you how much time, research, and resources it takes to just maintain ONE profile. So, how can people expect to do this effectively and efficiently with numerous social media profiles? Simply put, most people just can’t. Clients often want too much out of social media because it’s “free”. If anyone starts suggesting that you can save time by copying and pasting things in place of real engagement… it’s time to step away. (Especially if it applies to starting a new social media profile and building a fan base.) Check out some other practices to avoid.

What is the Point?
Before you setup a social media account, it’s time to think about your goals. What do you want to achieve with this profile? Here are some things you want to consider:

  • Create a space where you can respond to customer feedback
  • Raise brand awareness for your local business
  • Offer specials and discounts for loyal customers
  • Provide helpful resources for customers who need help
  • Or just share information that you’re passionate about

A Moment for Clarity
Remember, it helps to stay still for once. Like the hummingbird, it gives you a chance to catch your breath and take a look at the big picture! You can still take notes but make sure to edit it down to reasonable actions. If your strategy doesn’t work, move on and look for another approach. Don’t let all these thoughts and ideas consume your efforts in boosting your online identity.

Step Up 3D’s Social Media Advertising

August 9th, 2010

Did you catch Step Up 3D this weekend? This is the third film of the dance series in which Channing Tatum was the original lead. The film made a pretty good debut for it’s opening weekend, grossing over $15 million and securing the 3rd spot in the box office.

The film had a relatively small budget of $30 million but wasn’t afraid to hit hard when it came to social media advertising. Their Facebook Page has close to 1.5 million fans while their MySpace Page has over 2.5 million fans. Not too bad for a threequel!

Lessons learned from the film’s marketers – they effectively understood their audience demographics by:

  • Implementing interactive pages that engage fans with questions, music and videos. Some Facebook fans even claimed to have seen the movie 4-5 over the weekend!
  • Having an impressive soundtrack with popular artists like Flo Rida, Estelle, Jessie McCartney, T-Pain and Chromeo.
  • Take advantage of the 3D trend. Who said 3D is just for childrens movies? Let’s see how Piranha 3D does later this month..
  • Riding the popularity of dancing in pop culture. So You Think You Can Dance and America’s Best Dance Crew are just a few examples of what is “in” in entertainment nowadays.

Sure, this movie may not have the best storyline…  but sometimes, audiences just want to watch a fun movie. In that case, Step Up 3D really captured the sentiment and understood their audience. The real question is, who’s ready for Step Up 4D?

Piranha 3D